Worry Free Travel

GUARANTEE STATEMENT

Within the last few weeks, Mt. Agung’s eruption has induced thick volcanic ash and fog that forced Ngurah Rai Airport to make few days closing of the airport, thus resulting on flight cancellation and stranded passengers.

As a company with GLORY Service culture, we always strive to put your safety and comfort firsthand, as well as keeping your mind at ease. Therefore, Avilla Bali and its managed hotels / villas such as :

LE JARDIN VILLAS, BERRY AMOUR ROMANTIC VILLAS, KOKONUT SUITES, ALINDRA VILLA, BERRY GLEE HOTEL, BERRY BIZ HOTEL

Would like to assure that all guests that are staying and will be staying at the above business hotels will be entitled for up to 3 Nights Stay – Complimentary, effective immediately, should there is any closure of Ngurah Rai Airport due to Mt. Agung Eruption, with below condition :

  1. Up to 3 nights stay-Complimentary-including Breakfast will be applicable should Ngurah Rai Airport is closed due to Mt. Agung Eruption. For flight delay or cancellation, if Ngurah Rai Airport is still operating, this Guarantee Statement will not be applicable.
  2. This Guarantee Statement will be applicable for guests that are and will be staying for minimum 2 nights stay at each of the hotels/villas mentioned above from period of stay Immediately – End of February 2018.
  3. Please present your cancelled flight ticket upon redeeming the Complimentary Stay (must be the same date with the redeeming date).
  4. This Guarantee Statement is not valid should the airport operates back to normal, although the flights are cancelled or delayed.
  5. Once the 3 nights Complimentary stay period is finished, if you want to extend your holiday, we can offer you special extension rate for up to 3 nights stay.

All hotels / villas managed by Avilla Bali are located around Kuta, Seminyak and Jimbaran Area, which are more than 70 KMs away from Mt. Agung, where we do not get affected by the volcanic ash and other debris from Mt. Agung. Thus we can assure that your holiday in Bali will still be enjoyable and safe around this area. Hopefully with this Guarantee Statement, we can put your mind at ease and let you have a worry free holiday.

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